An X indicates the printer has a problem. An error occurred while communicating with the HP imaging device HP Print and Scan Doctor Download for Windows 10/8.1/8/7/Vista/XP If you are facing various.An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. Download HP Print and Scan Doctor for Windows (Click here for direct download from HP) Make sure your printer/scanner is properly connected to your computer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease.

4) In the search box, type and open Devices and printers. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more. HP Print and Scan Doctor is a free tool for Windows XP/7/8/10 that can help solve common printing and scanning issues, such as missing or damaged print. Step 1 HP Print and Scan Doctor - Click on this link to download and run HP Print and Scan Doctor Step 2 Re-install the printer drivers - 1) In the search box, type and open 'Uninstall a Program'.

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